FAQ Mobile Site

1. How do i get W138 mobile on my phone?

W138 offers you two ways to bet from your phone:

  • W138 Mobile: Go to https://www.w138myr.com/mobile/index to enjoy our product, designed for your Smartphone.

2. How to access W138 when i do not have smart phone?

All of our services require your mobile phone to have GPRS and WAP enabled. Simply navigate to https://www.w138myr.com/mobile/index from your phone and log in with your existing W138 username and password in order to enjoy our stripped down and super fast WAP Sportsbook.

Additionally, our JAVA applications will require your mobile phone to have JAVA technology enabled

3. How do i access W138 mobile site?

  • Make sure your phone is internet enabled. Please check with your mobile service operator for this.
  • Open the internet browser in your phone and visit https://www.w138myr.com/mobile/index
  • Log in with your W138 username and password.
  • Choose your favorite bets and enjoy super-fast betting on the move with W138 Mobile site!

5. How do i know if my phone is compatible with W138 mobile?

W138 Mobile is compatible with a wide range of phones and we are constantly working to ensure more models are fully supported. If you encounter a problem while using our mobile site from your phone then please contact us so we can look into it further.

6. Can i use mobile site to register W138 account?

Yes, you can register a new account with W138 by clicking Join now on and filling in the registration form.

7. What happends if i lose connection while placing a bet?

Should you lose connection whilst using W138 Mobile, you will be able to resume using the site once the mobile signal is restored. A bet is not confirmed unless a bet receipt number has been displayed and you can check all bets from the Statement section on the W138 Mobile Lobby.

8. Do I need to be connected to the internet to access W138 mobile site?

Yes, as long as you are connected to Wi-Fi or 3G / 4G / 5G to enjoy mobile experience.

9. Am i affected by content blocking?

Some network operators may be blocking certain types of content and services which should only be available to users over 18 years of age. Your mobile network operator will require verification that you are over 18 - please contact your operator for details should this policy affect you or you may refer to Privay Policy.

10. Does my personal data secure when use mobile to access W138?

Your personal data is W138's primary concern.

We employ 128-bit end to end encryption for all transactions to ensure your personal information is safe when moving between your mobile device and our servers.

Your account information is stored on our back-end systems, not on the mobile software/service.