• Android:

We support any Android mobile or tablet device with an Android version greater than 4.4.

We do not yet support: Wearable devices; Android VR; Android TV; Other Android devices that are not smart phones or tablets; Rooted devices or devices with a modified non-standard Android OS

• iOS:

We support the following versions of iPhone and iPad with an iOS version 8.0 and above

Yes, you can use the W138 mobile app to deposit , withdraw or transfer fund - the same as with the W138 mobile website.

Currently W138 mobile app is not available in the Google Play and iTunes App Store. You can download the app directly from our website.

We do not allow multiple logins from a single username. Since it is our policy, you will not be able to do it.

In line with our commitment to give the best to our members, W138 Apps is absolutely FREE for download. You just need to deposit before playing our products.

When you receive a call or SMS while playing, your bets will be recorded and you will be paid out based on the results of the round.

The most likely explanation is you have had too many failed log-in attempts. Please contact OUR Customer Service Team who will be happy to help you.

It will automatically prompt W138 Apps update, once you open or when you log in on W138 Apps

1. Go to your favorite file browser (My Files on Samsung devices)
2. Locate the download folder
3. Simply tap on the w138app.APK File. (Make sure you have "Unknown Sources" at your security settings checked)
4. You are done. Enjoy the game!

1. Open your iPhone Setting.
2. Once in Setting, Tap on General.
3. Scroll down to find and tap on Profiles & Device Management.
4. Tap on STCL
5. Tap the Trust button.

Yes. We have developed W138 Mobile Apps to be safe and secure for members in line with our commitment to give them the best.